W E L L V U E 3 6 5

Customer Support

A: We focus on developing a cloud-based (SaaS) digital signage software platform for digital signage broadcasting. WellVue365 is hardwar agnostic, hence you can use any off-the-shelf hardware to display your signage. However, better use our recommended hardware which we have tested, for AndroidWindows and Chrome OS.

We provide a Software-as-a-Service (SaaS) application that carries a monthly fee. Pricing is based on volume.  Please contact us to obtain pricing if you require more than 1 player.

A: Yes, we do. Email us to get the best hardware options. Also, if the hardware you have is not in our lists, you can check our minimum hardware requirements and contact us at info@wellvue365.com to get instructions of how to test your hardware for performance and stability.

In the last three years, we were busy developing an easy-to-use high performance Android-based digital signage system for our partners and customers. As more features and capabilities are about to be released during 2020, we have decided to raise the price. As usual, all subscribed users will enjoy all the new upcoming features.

Support never expires!

 

A: Dynamic Digital Signage is a digital display connected to a network that can be updated easily and remotely at any time. Ads, marketing messages and important information can be displayed in private or public settings such as retail stores and other small businesses, healthcare and transportation facilities, corporate buildings, education and any other relevant venue. All you need is TV + TV box/dongle (Android/Windows/ChromeOS) + internet (WiFi or Ethernet/LAN).

You can use a variety of digital media formats. Our software supports JPG, GIF, or PNG images; videos files (MP4) and audio files (M4A).

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it and support your staff with free training
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

Required Action

  • Purchase a media player of your choice:
    • Android
    • Chrome OS
    • Windows
  • Connect your media player to a TV using an HDMI cable
  • Download the required app that we have instructed on to your media player:
    • Android
    • ChromeOS Player
    • Windows
  • Log-in to your account and select “Screens”.
  • Select the name of the playlist that you would like to send to a screen.
  • Select the button in blue titled “New Screen”.
  • Type in the screen name and add a description.
  • Choose the playlist(s) you’d like to assign this screen.
  • Drag and drop the playlists that you would like sent to that specific screen/media player.
  • Click the red button titled “Create”.
  • The screen will close and change to a list of your screens.
  • Go to your media player and open the app.
  • Add the “Screen Key” (you can manually type it or paste it from an email sent to that unit or just by logging in to your account from the app itself – using the login/password text boxes in the top right corner of that screen – and then choosing the screen key by clicking the magnifying glass icon, which is right to the screen key textbox).
  • You are done! The content will be pulled from the cloud and will begin playing!

Hardware

A: Yes, we do. Email us to get the best hardware options. Also, if the hardware you have is not in our lists, you can check our minimum hardware requirements and contact us at info@wellvue365.com to get instructions of how to test your hardware for performance and stability.

Specifications for a screen and player

Screen

Choose an LED or LCD screen that will fit your space with HDMI video input.

Player

You can use a Windows-based platform or Android-based platform as your player hardware device.

Android-based device option: Get an Android TV player such as the models below or one of the recommended players that can be found on our site: Contact us to get set up!

Minix

Minix endeavors to provide state-of-the-art digital signage players, passionately focusing on the design and aesthetics, never compromising on either. Minix redefines the way you interact and control your media and creates a computing experience second to none.

 

IAdea

IAdea digital signage players are known for hardware reliability and to be extremely robust. Their digital signage players run on Android and feature full resolution 4K video at high-bitrates, for artifact-free crystal clear UHD video playback.

 

Qbic

Rated for both industrial and commercial applications, Qbic offers a full line of high-end, long lasting digital signage players. From HD to ultra 4K to HDMI-IN configurations, Qbic is a fast-growing digital signage player manufacturer.

 

SimplyNUC

A 2019 Platinum Provider for Intel’s NUC digital signage player, SimplyNUC offers both standard and custom windows based digital signage players.

 

Advantech

Advantech offers fanless, high performing digital signage players, designed for mid to enterprise-grade digital signage applications. They offer 1080p and 4K digital signage players, as well as powerful video wall and multi-display digital signage players.

 

GeniaTech

GeniaTech supports customers around the world and in doing so is considered a leader in the design, manufacture and solution support of a full range of innovative Android digital signage players. From digital TV tuners, Android/Linux based hardware and software platforms, IPTV OTT/STB solutions, digital signage solutions, hotel TV solutions, IoT solutions, smart gateways, custom applications and much more!

 

CTL

CTL doesn’t just create technology. They’re committed to advancing it to shape a better tomorrow. They’re inspired, passionate, experienced and ready to help their partners succeed. CTL is a proud Google Partner and manufacturer of Chrome-related products.

Android digital signage player also known as Android TV boxes are compact little boxes that come with the Android system loaded. For running digital signage, we recommended going with an Android digital signage player that features a Quad Core Processor, 2GB/16GB memory. Anything less in specs may generate poor media playback.
If you are going to be buying online, make sure to read customer reviews. The main complaint we hear from customers that purchase low-cost devices is internet WiFi connectivity issues. To avoid this, we do suggest hardwiring the digital signage player to the internet.

If you want to connect one digital signage player to multiple screens, you can, using an HDMI splitter (also called “switch”). Now keep in mind, all of the screens will be displaying the same content. To display unique content per screen, you would need one digital signage player per screen.

License

If you are not 100% satisfied with your purchase, you can cancel your product subscription at anytime. We do not issue refunds as you pay prior to software use and we entail you see a demo proper to purchase to understand the full capabilities.

Pricing & Support

We provide a Software-as-a-Service (SaaS) application that carries a monthly fee. Pricing is based on volume.  Please contact us to obtain pricing if you require more than 1 player.

Our software does not need a warranty as it is a cloud based product. Please contact us directly to find out the warranty on any hardware item purchased through us so you know prior to use.

Our pricing is based on a subscription style software service. You can be billed annually or monthly.

In the last three years, we were busy developing an easy-to-use high performance Android-based digital signage system for our partners and customers. As more features and capabilities are about to be released during 2020, we have decided to raise the price. As usual, all subscribed users will enjoy all the new upcoming features.

Support never expires!

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it and support your staff with free training
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

Digital signage made
easy

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