W E L L V U E 3 6 5

FAQS

693

Happy Clients

276

Projects

102

Downloads

93

Tracked increase in ROI

Customer Support

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it and support your staff with free training
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

A: You can use a variety of digital media formats. Our software supports JPG, GIF, or PNG images; videos files (MP4) and audio files (M4A).

 

A: Dynamic Digital Signage is a digital display connected to a network that can be updated easily and remotely at any time. Ads, marketing messages and important information can be displayed in private or public settings such as retail stores and other small businesses, healthcare and transportation facilities, corporate buildings, education and any other relevant venue. All you need is TV + TV box/dongle (Android/Windows/ChromeOS) + internet (WiFi or Ethernet/LAN).

Support never expires!

In the last three years, we were busy developing an easy-to-use high performance Android-based digital signage system for our partners and customers. As more features and capabilities are about to be released during 2020, we have decided to raise the price. As usual, all subscribed users will enjoy all the new upcoming features.

A: Yes, we do. See the links in the previous answer. Also, if the hardware you have is not in our lists, you can check our minimum hardware requirements and contact us at supportwellvue365.com to get instructions of how to test your hardware for performance and stability.

A: We focus on developing a cloud-based (SaaS) digital signage software platform for digital signage broadcasting. WellVue365 is hardwar agnostic, hence you can use any off-the-shelf hardware to display your signage. However, better use our recommended hardware which we have tested, for AndroidWindows and Chrome OS.

Hardware

If you want to connect one digital signage player to multiple screens, you can, using an HDMI splitter (also called “switch”). Now keep in mind, all of the screens will be displaying the same content. To display unique content per screen, you would need one digital signage player per screen.

Android digital signage player also known as Android TV boxes are compact little boxes that come with the Android system loaded. For running digital signage, we recommended going with an Android digital signage player that features a Quad Core Processor, 2GB/16GB memory. Anything less in specs may generate poor media playback.
If you are going to be buying online, make sure to read customer reviews. The main complaint we hear from customers that purchase low-cost devices is internet WiFi connectivity issues. To avoid this, we do suggest hardwiring the digital signage player to the internet.

Minix

Minix endeavors to provide state-of-the-art digital signage players, passionately focusing on the design and aesthetics, never compromising on either. Minix redefines the way you interact and control your media and creates a computing experience second to none.

 

IAdea

IAdea digital signage players are known for hardware reliability and to be extremely robust. Their digital signage players run on Android and feature full resolution 4K video at high-bitrates, for artifact-free crystal clear UHD video playback.

 

Qbic

Rated for both industrial and commercial applications, Qbic offers a full line of high-end, long lasting digital signage players. From HD to ultra 4K to HDMI-IN configurations, Qbic is a fast-growing digital signage player manufacturer.

 

SimplyNUC

A 2019 Platinum Provider for Intel’s NUC digital signage player, SimplyNUC offers both standard and custom windows based digital signage players.

 

Advantech

Advantech offers fanless, high performing digital signage players, designed for mid to enterprise-grade digital signage applications. They offer 1080p and 4K digital signage players, as well as powerful video wall and multi-display digital signage players.

 

GeniaTech

GeniaTech supports customers around the world and in doing so is considered a leader in the design, manufacture and solution support of a full range of innovative Android digital signage players. From digital TV tuners, Android/Linux based hardware and software platforms, IPTV OTT/STB solutions, digital signage solutions, hotel TV solutions, IoT solutions, smart gateways, custom applications and much more!

 

CTL

CTL doesn’t just create technology. They’re committed to advancing it to shape a better tomorrow. They’re inspired, passionate, experienced and ready to help their partners succeed. CTL is a proud Google Partner and manufacturer of Chrome-related products.

Specifications for a screen and player

Screen

Choose an LED or LCD screen that will fit your space with HDMI video input.

Player

You can use a Windows-based platform or Android-based platform as your player hardware device.

Android-based device option: Get an Android TV player such as the models below or one of the recommended players that can be found on our site: Contact us to get set up!

License

If you are not 100% satisfied with your purchase, you can cancel your product subscription at anytime. We do not issue refunds as you pay prior to software use and we entail you see a demo proper to purchase to understand the full capabilities.

A: You can use a variety of digital media formats. Our software supports JPG, GIF, or PNG images; videos files (MP4) and audio files (M4A).

A: Yes, we do. See the links in the previous answer. Also, if the hardware you have is not in our lists, you can check our minimum hardware requirements and contact us at supportwellvue365.com to get instructions of how to test your hardware for performance and stability.

Pricing & Support

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it and support your staff with free training
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

Support never expires!

In the last three years, we were busy developing an easy-to-use high performance Android-based digital signage system for our partners and customers. As more features and capabilities are about to be released during 2020, we have decided to raise the price. As usual, all subscribed users will enjoy all the new upcoming features.

Our pricing is based on a subscription style software service. You can be billed annually or monthly.

Our software does not need a warranty as it is a cloud based product. Please contact us directly to find out the warranty on any hardware item purchased through us so you know prior to use.

Purchasing Online

A: Try to change the images file type from PNG to JPG. If it doesn’t help change the screen scale settings to maximum.

A: A screen displays Digital Signage content. A player is a hardware device that uses the  player app software component that displays the content on the screen and can be easily updated and altered by using the NoviSign SaaS digital signage software solution. A player is actually a broadcast channel, controlled by the user. The player can be attached to several screens, presenting the SAME content. In the online Studio and in the Monitoring & Reports tool, we use the word “Screen” to describe the whole unit of TV + player.

A: In the Creative Composer when creating the composed creative, make sure that there is no overlapping between the YouTube widget and any other widget. If that doesn’t help, check that you have the latest updates of the YouTube application (only in case of Android device when you set the setting “Disable HTML5 YouTube” to “on”). Also check that the Wi-Fi works, as if there is no internet available, probably the YouTube movie won’t play.

A: You need to upload your sound theme as M4A (with AVC encoding) file. When you add this into a composed creative (it behaves as a video) to a video widget, hide it behind another element on the canvas

Our pricing is based on a subscription style software service. You can be billed annually or monthly.

Our software does not need a warranty as it is a cloud based product. Please contact us directly to find out the warranty on any hardware item purchased through us so you know prior to use.

We provide a Software-as-a-Service (SaaS) application that carries a monthly fee as outlined in the table above (  see pricing page ) . Pricing is based on volume.  Please contact us to obtain pricing if you require more than 1 player.

Returns

If you are not 100% satisfied with your purchase, you can cancel your product subscription at anytime. We do not issue refunds as you pay prior to software use and we entail you see a demo proper to purchase to understand the full capabilities.

Setup

Required Action

  • Purchase a media player of your choice:
    • Android
    • Chrome OS
    • Windows
  • Connect your media player to a TV using an HDMI cable
  • Download the required app that we have instructed on to your media player:
    • Android
    • ChromeOS Player
    • Windows
  • Log-in to your account and select “Screens”.
  • Select the name of the playlist that you would like to send to a screen.
  • Select the button in blue titled “New Screen”.
  • Type in the screen name and add a description.
  • Choose the playlist(s) you’d like to assign this screen.
  • Drag and drop the playlists that you would like sent to that specific screen/media player.
  • Click the red button titled “Create”.
  • The screen will close and change to a list of your screens.
  • Go to your media player and open the app.
  • Add the “Screen Key” (you can manually type it or paste it from an email sent to that unit or just by logging in to your account from the app itself – using the login/password text boxes in the top right corner of that screen – and then choosing the screen key by clicking the magnifying glass icon, which is right to the screen key textbox).
  • You are done! The content will be pulled from the cloud and will begin playing!

These 2 games are 2 players game.
For creating a blended creative with one of these games widget, you can follow the following written instructions or video tutorial:
Digital Signage 4-In-A-Row
1. Log in to your Studio account.
2. In the “Creatives” tab, press the “Create from Template” button in order to create a new composed creative.
3. Give a name to the composed creative, choose the right template (usually the blank template of wide
screen 16:9) and press the “Create” button.
4. Drag the game widget (looks like a playing die) to the canvas.
5. In the popup window, choose one of the possible games for the and then press ok.
6. Resize and re-place the game widget on the canvas. Notice that the widget has minimum fixed size. You can add other widgets as well.
7. Press the “Save” button.
8. Now you can add the slide to a new or existing playlist, have it on any player and broadcast it any physical device.

Specifications for a screen and player

Screen

Choose an LED or LCD screen that will fit your space with HDMI video input.

Player

You can use a Windows-based platform or Android-based platform as your player hardware device.

Android-based device option: Get an Android TV player such as the models below or one of the recommended players that can be found on our site: Contact us to get set up!

Technical

Required Action

  • Purchase a media player of your choice:
    • Android
    • Chrome OS
    • Windows
  • Connect your media player to a TV using an HDMI cable
  • Download the required app that we have instructed on to your media player:
    • Android
    • ChromeOS Player
    • Windows
  • Log-in to your account and select “Screens”.
  • Select the name of the playlist that you would like to send to a screen.
  • Select the button in blue titled “New Screen”.
  • Type in the screen name and add a description.
  • Choose the playlist(s) you’d like to assign this screen.
  • Drag and drop the playlists that you would like sent to that specific screen/media player.
  • Click the red button titled “Create”.
  • The screen will close and change to a list of your screens.
  • Go to your media player and open the app.
  • Add the “Screen Key” (you can manually type it or paste it from an email sent to that unit or just by logging in to your account from the app itself – using the login/password text boxes in the top right corner of that screen – and then choosing the screen key by clicking the magnifying glass icon, which is right to the screen key textbox).
  • You are done! The content will be pulled from the cloud and will begin playing!

If you want to connect one digital signage player to multiple screens, you can, using an HDMI splitter (also called “switch”). Now keep in mind, all of the screens will be displaying the same content. To display unique content per screen, you would need one digital signage player per screen.

Android digital signage player also known as Android TV boxes are compact little boxes that come with the Android system loaded. For running digital signage, we recommended going with an Android digital signage player that features a Quad Core Processor, 2GB/16GB memory. Anything less in specs may generate poor media playback.
If you are going to be buying online, make sure to read customer reviews. The main complaint we hear from customers that purchase low-cost devices is internet WiFi connectivity issues. To avoid this, we do suggest hardwiring the digital signage player to the internet.

Minix

Minix endeavors to provide state-of-the-art digital signage players, passionately focusing on the design and aesthetics, never compromising on either. Minix redefines the way you interact and control your media and creates a computing experience second to none.

 

IAdea

IAdea digital signage players are known for hardware reliability and to be extremely robust. Their digital signage players run on Android and feature full resolution 4K video at high-bitrates, for artifact-free crystal clear UHD video playback.

 

Qbic

Rated for both industrial and commercial applications, Qbic offers a full line of high-end, long lasting digital signage players. From HD to ultra 4K to HDMI-IN configurations, Qbic is a fast-growing digital signage player manufacturer.

 

SimplyNUC

A 2019 Platinum Provider for Intel’s NUC digital signage player, SimplyNUC offers both standard and custom windows based digital signage players.

 

Advantech

Advantech offers fanless, high performing digital signage players, designed for mid to enterprise-grade digital signage applications. They offer 1080p and 4K digital signage players, as well as powerful video wall and multi-display digital signage players.

 

GeniaTech

GeniaTech supports customers around the world and in doing so is considered a leader in the design, manufacture and solution support of a full range of innovative Android digital signage players. From digital TV tuners, Android/Linux based hardware and software platforms, IPTV OTT/STB solutions, digital signage solutions, hotel TV solutions, IoT solutions, smart gateways, custom applications and much more!

 

CTL

CTL doesn’t just create technology. They’re committed to advancing it to shape a better tomorrow. They’re inspired, passionate, experienced and ready to help their partners succeed. CTL is a proud Google Partner and manufacturer of Chrome-related products.

These 2 games are 2 players game.
For creating a blended creative with one of these games widget, you can follow the following written instructions or video tutorial:
Digital Signage 4-In-A-Row
1. Log in to your Studio account.
2. In the “Creatives” tab, press the “Create from Template” button in order to create a new composed creative.
3. Give a name to the composed creative, choose the right template (usually the blank template of wide
screen 16:9) and press the “Create” button.
4. Drag the game widget (looks like a playing die) to the canvas.
5. In the popup window, choose one of the possible games for the and then press ok.
6. Resize and re-place the game widget on the canvas. Notice that the widget has minimum fixed size. You can add other widgets as well.
7. Press the “Save” button.
8. Now you can add the slide to a new or existing playlist, have it on any player and broadcast it any physical device.

Specifications for a screen and player

Screen

Choose an LED or LCD screen that will fit your space with HDMI video input.

Player

You can use a Windows-based platform or Android-based platform as your player hardware device.

Android-based device option: Get an Android TV player such as the models below or one of the recommended players that can be found on our site: Contact us to get set up!

 

A: Dynamic Digital Signage is a digital display connected to a network that can be updated easily and remotely at any time. Ads, marketing messages and important information can be displayed in private or public settings such as retail stores and other small businesses, healthcare and transportation facilities, corporate buildings, education and any other relevant venue. All you need is TV + TV box/dongle (Android/Windows/ChromeOS) + internet (WiFi or Ethernet/LAN).

A: Try to change the images file type from PNG to JPG. If it doesn’t help change the screen scale settings to maximum.

A: A screen displays Digital Signage content. A player is a hardware device that uses the  player app software component that displays the content on the screen and can be easily updated and altered by using the NoviSign SaaS digital signage software solution. A player is actually a broadcast channel, controlled by the user. The player can be attached to several screens, presenting the SAME content. In the online Studio and in the Monitoring & Reports tool, we use the word “Screen” to describe the whole unit of TV + player.

A: In the Creative Composer when creating the composed creative, make sure that there is no overlapping between the YouTube widget and any other widget. If that doesn’t help, check that you have the latest updates of the YouTube application (only in case of Android device when you set the setting “Disable HTML5 YouTube” to “on”). Also check that the Wi-Fi works, as if there is no internet available, probably the YouTube movie won’t play.

Digital signage made simple for healthcare

CONTACT

 

ADDRESS: 714 N. BETHLEHEM PIKE, SUITE 302 LOWER GWYNEDD, PA  19002

 

HELP?

SUPPORT: INFO@WELLVUE.COM

SALES: RENEE@WELLVUE365.COM

FOLLOW US

Like this:

%d bloggers like this: